BOP COVID-19 Updates

Capacity to immunise at Lakes DHB COVID-19 immunisation hub

Lakes DHB is making progress with COVID-19 immunisations within the Lakes district but has the capacity to immunise more people.

If you are in Group 2 and have not already been booked for a vaccine, or in Group 3 please contact us and make an appointment. Group 3 includes any people who are over 65, or people who have a relevant chronic medical condition.

For more information about the Groups see

To make a booking Email; or ring the administration call centre on 0800 115 117.

Please provide staff with your name, contact phone and email and National Health Index (NHI) number, if known.

The COVID vaccination programme started late in February with border workers in the three managed isolation facilities in Rotorua and their close family contacts now having had their two doses.

In March Lakes DHB started vaccinating Group 2 people – frontline healthcare workers potentially exposed to COVID 19 whilst providing care, frontline healthcare workers who may expose more vulnerable people to COVID 19, and at risk people living in settings with a high risk of transmission or exposure to COVID19.

Most people in Group 2 have now been contacted, booked in, or received their first and/or second dose.

Chief Operating Officer Alan Wilson says the programme is going well with most people keen to get vaccinated as soon as they are eligible.

The Lakes DHB COVID-19 Immunisation Programme has set up a call centre (0800 115 117) to make or change bookings.

“Our call centre staff are keen to hear from any Group 2 organisations or individuals who have not been contacted and booked in already, or any staff in those organisations who cannot remember the date or time of their vaccine. We have plenty of capacity and would really like to hear from those people,” Alan Wilson says.

In Rotorua, the Lakes COVID immunisation hub is located in the Central Mall and has been operating since mid-March.  People in Group 2 in Taupo are being vaccinated in Taupo Hospital but from mid-May vaccination activities will move to a COVID-19 immunisation hub in Totara Street.

“This immunisation programme is the largest ever undertaken in New Zealand.  From late May we will be expanding our service and our hubs will be open seven days a week in Rotorua and Tuesday to Saturday in Taupo, with some evening sessions to make it easier for people working long hours to get immunised,” said Alan Wilson.

For an appointment please contact: or ring the administration call centre on 0800 115 117

The vaccine being used in New Zealand is the Pfizer/BioNTech vaccine.  The vaccine is safe, effective and free.  The Pfizer vaccine is a two-dose programme and when people get their first dose, staff also book them in for their second dose.  People are sent a text reminder the day before their second dose.  If anyone can’t make it we ask them to contact the call centre 0800 115 117 and re-schedule their vaccine.

Residents and staff in aged residential care and supported facilities will commence vaccinations in May. 

The MOH has a four-tier system that prioritises people who are most at risk as Group 1, down to the general (lower risk) population in Group 4.

For more information see;

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